Machine Learning, AI & Big Data Analytics in the Travel & Hospitality Industry: Applications, Scopes, and Impact on the Job Market
The travel and hospitality industry in India has been on a rise and has been one of the main factors of growth. AI, machine learning and big data analytics have brought a revolution in the travel and hospitality industry and made India one of the most digitally advanced traveller nations. Due to the rapid digitization, the travel and tourism sector contributed over $194 billion to GDP in 2019 alone which was 6.8% of the total economy.
In terms of travel and tourism, India also ranked 10th among 185 countries in the world. There are billions of transactions and booking of trips done on a daily basis by the travellers. The travel queries also grew by 53% in 2017 and are increasing rapidly. So, there is a huge amount of data that has to be handled to provide customer satisfaction, good customer experience and a lot more where the future of technologies like machine learning, AI and big data analytics play a very crucial role.
